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Text Message (SMS) Program

“Deals & Offers” · Opt-in, consent, and how to stop

Program documents

Both documents are public, require no login, and are linked directly beneath the consent checkbox inside the app.

Summary

  • Merchie builds branded loyalty apps for local businesses (med spas, salons, clinics). Each business can text its own customers marketing offers through Merchie.
  • Consent is a single, unchecked checkbox shown at the exact moment the customer enters their mobile number during sign-up. That screen contains one consent and nothing else — no other agreement is bundled with it.
  • The SMS Terms & Conditions and Privacy Policy are linked directly under that checkbox, on the opt-in screen itself.
  • We do not share or sell mobile numbers or SMS opt-in data to third parties, and we never text customers offers for an unaffiliated third party.
  • Reply STOP to opt out at any time; reply HELP for help.

How customers opt in

  1. A customer downloads their business’s Merchie-powered loyalty app and begins creating an account.
  2. On the phone number screen, they enter their mobile number. Directly beneath the number field sits a single “Text me deals and offers” checkbox with the full consent disclosure, and beneath that, links to the SMS Terms & Conditions and the Privacy Policy. The box is unchecked by default, and it is the only consent on the screen.
  3. The customer checks the box, then taps “Send verification code” and confirms ownership of the number with a one-time code texted to it. Checking the box is never requiredin order to send the code, verify the number, or finish creating an account — nothing on the screen is gated on it — so consent is an independent, affirmative act tied to the verified number.

Each opt-in is recorded with a consent audit trail (date, time, and the screen the consent was given on). No marketing texts are sent without it.

A customer who declines at sign-up is never texted marketing. If they want the messages later, consent can be given in three other places in the app, each carrying the same disclosure and the same two policy links. The Settings → Notifications → “Text me deals & offers” toggle is one, and it is also where consent is withdrawn. A dismissible prompt on the home screen is another; tapping it opens a sheet whose only action is an explicit “Yes, text me deals”. The third is a single unchecked checkbox shown beside the phone-number field in the customer’s profile while they are adding or changing that number, so the consent and the number it applies to are captured together. All three start off, nothing in any of them is pre-selected, and none of them is required in order to save a phone number, verify it, or use any part of the app.

The opt-in screen

Below is a real screenshot from a Merchie-powered app of the sign-up screen where the number is collected and consent is given, shown with the box ticked (each business runs its own branded app, so only the business name changes). It contains one consent: the “Text me deals and offers” checkbox, which is empty until the customer taps it and is never required in order to sign up. Directly beneath the disclosure are the links to the SMS Terms & Conditions and the Privacy Policy.

App sign-up screen titled 'What's your phone number?' with a phone number field and, beneath it, a single 'Text me deals and offers' checkbox showing a checkmark and carrying the full SMS marketing consent disclosure, followed by a row of two links reading 'SMS Terms & Conditions' and 'Privacy Policy'. The 'Send verification code' button below is active. No other consent appears on the screen.

After the customer ticks the box. The box opens empty and is ticked only by the customer. The tick is recorded as the consent, and a one-time code verifies the number it was given for. Sign-up proceeds whether or not it is ticked — ticking is what opts the customer in, not what unlocks the account.

Nothing is pre-checked and nothing is bundled: the consent is one checkbox, unticked when the screen opens, ticked by the customer, on the screen where the number is collected — and never a condition of signing up.

Consent language (shown at opt-in)

“Text me deals and offers. By checking this box, you agree to receive recurring automated marketing text messages from [Business Name] at the number above. Message frequency varies. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to opt out, HELP for help.”

Immediately beneath that disclosure, on the same screen, the customer sees two tappable links: SMS Terms & Conditions and Privacy Policy.

Example messages

Illustrative only. Every message names the sending business and includes STOP/HELP instructions.

  • “Glow Med Spa: We miss you! Here’s 20% off your next visit. Open the app: https://dashboard.merchie.app/l/abc123XYZ0 Reply STOP to opt out, HELP for help.”
  • “Glow Med Spa: New facial offer — 15% off! Open the app: https://dashboard.merchie.app/l/abc123XYZ0 Reply STOP to opt out, HELP for help.”
  • “Glow Med Spa: Mike, you still have a Free Facial waiting. Claim it here: https://dashboard.merchie.app/l/abc123XYZ0 Reply STOP to opt out, HELP for help.”
  • “Glow Med Spa: Mike, you still have a Free Facial waiting — it expires in 3 days. Claim it here: https://dashboard.merchie.app/l/abc123XYZ0 Reply STOP to opt out, HELP for help.”

First-party only — no third-party marketing

Merchie is the technology provider. Each message is sent on behalf of the one local business whose own app the customer opted in through, and it promotes only that business’s products, services, and promotions. We do not send marketing for unaffiliated third parties, advertisers, affiliates, lead-generation partners, or data buyers, and we do not sell, rent, or share mobile numbers or SMS opt-in data. A customer who uses two Merchie-powered apps opts in separately in each one; consent never carries across businesses.

Message frequency & rates

Message frequency varies by business and by the promotions they run. Message and data rates may apply. Consent to receive marketing texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

How to opt out or get help

  • Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE) to any message to stop all marketing texts.
  • Or turn off Settings → Notifications → “Text me deals & offers” in the app.
  • Reply HELP for help, or email herrisellc@gmail.com.
  • To resubscribe, reply START.

Privacy

We do not share, sell, or rent your mobile phone number, SMS opt-in, or messaging consent data to any third parties or affiliates for marketing or promotional purposes. Full details are in our Privacy Policy, alongside the SMS Terms & Conditions and the Customer Terms of Service.

Merchie is operated by Herrise LLC. Messaging is sent on behalf of the local business whose branded app the customer opted in through.