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SMS Program Terms & Conditions

“Deals & Offers” · Merchie · Last updated 2026-07-30

Summary

  • Program: Deals & Offers — marketing text messages from the local business whose app you use.
  • You have to opt in, and opting in is never a condition of any purchase. You will never be texted marketing offers unless you check the box (or turn on the toggle) yourself.
  • Reply STOP to any message to stop all marketing texts. Reply HELP for help.
  • Message frequency varies. Message and data rates may apply.
  • We never share, sell, or rent your mobile number, SMS opt-in, or messaging consent to third parties or affiliates for marketing or promotional purposes, and we never text you offers for an unaffiliated third party.

1. Program Name and Who Sends the Messages

The program is called Deals & Offers.

Messages are sent by Herrise LLC (d/b/a Merchie) (“Merchie”, “we”, “us”), a Delaware limited liability company, acting as the technology provider on behalf of the individual local business — a med spa, salon, aesthetic clinic, or similar service provider — whose branded loyalty app you downloaded and created an account in (your “Business”).

Every message identifies your Business by name at the start of the message, so you always know who is texting you. You receive messages only from the Business you opted in with, in that Business’s own app.

2. What Messages You Will Receive

If you opt in, you will receive recurring automated marketing text messages from your Business, which may include:

  • Promotional offers and discounts your Business has launched.
  • Loyalty rewards you have become eligible for.
  • Win-back or “we miss you” discounts if you have not visited in a while.

Separately from this program, and regardless of your marketing preferences, we send a one-time verification code by SMS when you create your account or sign in, to confirm that you control the phone number. Those messages support an action you requested and are not marketing.

3. No Third-Party or Affiliate Marketing

This program is first-party marketing only:

  • We text you only about the products, services, and promotions of the single Business whose app you opted in through.
  • We do not send you marketing for any unaffiliated third party, advertiser, affiliate, lead-generation partner, or data buyer.
  • We do not sell, rent, share, or otherwise transfer your mobile phone number, your SMS opt-in, or your messaging consent to any third party or affiliate for their own marketing or promotional purposes.
  • Your consent is specific to one Business. If you use two Merchie-powered apps, each requires its own separate opt-in, and neither opt-in carries over to the other.

4. How You Opt In

Marketing texts are off by default. Consent is a separate, affirmative act that you take yourself, in one of two places:

  1. At sign-up. On the screen where you enter your mobile number, a single unchecked checkbox reads “Text me deals and offers” followed by the full disclosure in Section 5. That checkbox is the only consent on that screen. We then verify the number with a one-time code, so consent is always tied to a number you have confirmed you control.
  2. In the app afterwards. Settings → Notifications → the “Text me deals & offers” toggle, which is off unless you turn it on and which displays the same disclosure. This is also where you withdraw consent later.

Each opt-in is recorded per customer with a consent audit trail (date, time, and the surface the consent was given on). Marketing texts are never sent to a customer without a recorded opt-in.

Consent is not a condition of any purchase, of creating an account, or of using any other part of the app or the Business’s services.

5. Consent Language Shown at Opt-In

The disclosure displayed at the point of opt-in, immediately beside the checkbox or toggle, reads:

“Text me deals and offers. By checking this box, you agree to receive recurring automated marketing text messages from [Business Name] at the number above. Message frequency varies. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to opt out, HELP for help.”

Links to these SMS Terms & Conditions and to our Privacy Policy appear directly beneath that disclosure, on the opt-in screen itself.

6. Message Frequency

Message frequency varies by Business and by the promotions that Business chooses to run. There is no fixed number of messages per month, and we do not send on a set schedule — messages go out when your Business launches an offer or when you become eligible for a reward.

7. Message and Data Rates

Message and data rates may apply. Merchie does not charge you for these messages, but your mobile carrier may charge you for messages you send or receive, depending on your plan. Check with your carrier if you are unsure.

8. How to Opt Out

You can stop marketing texts at any time, at no cost, in any of these ways:

  • Reply STOP to any message from the program. We also honor CANCEL, END, QUIT, and UNSUBSCRIBE. You will receive one final confirmation message, and then no further marketing texts.
  • Turn the toggle off in the app: Settings → Notifications → “Text me deals & offers”.
  • Email us at herrisellc@gmail.com and ask to be removed.

If you opt out and later want messages again, reply START or turn the toggle back on.

Opting out of marketing texts does not stop the one-time verification codes described in Section 2, which are required to sign in to your account.

9. How to Get Help

  • Reply HELP to any message from the program for program information and opt-out instructions.
  • Email herrisellc@gmail.com. We respond to messaging questions within two business days.
  • Herrise LLC (d/b/a Merchie), State of formation: Delaware, United States.

For questions about a treatment, an appointment, or a charge, contact your Business directly — Merchie provides the software, and your Business provides the services.

10. Supported Carriers and Carrier Disclaimer

The program is supported by major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, and Sprint, as well as participating regional and MVNO carriers. Carrier support may change without notice.

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and to network availability, and neither Merchie nor your Business guarantees that any message will be delivered, or delivered on time.

11. Devices and Number Changes

Messages are sent to the mobile number on your account and require a device capable of receiving SMS. If you change your mobile number or give up a number that you had opted in with, update your number in the app or reply STOP first, so that messages intended for you are not delivered to whoever receives that number next.

12. Eligibility

You must be at least 16 years old to have an account and to consent to receive messages under this program, and you must be the account holder of, or authorized user for, the mobile number you provide.

13. Privacy

Our handling of your information — including your mobile phone number, your SMS opt-in, and your messaging consent — is described in our Privacy Policy at https://merchie.app/legal/privacy.

We do not share, sell, rent, or otherwise provide your mobile phone number, SMS opt-in, or messaging consent data to any third parties or affiliates for marketing or promotional purposes. Mobile information is used only to deliver the messages described in these Terms and, where a delivery provider is required, is shared solely with Twilio Inc., our SMS delivery vendor, acting on our instructions and for no purpose of its own.

14. Other Terms That Apply

These SMS Terms & Conditions are specific to the Deals & Offers messaging program. Your use of the app as a whole is also governed by the Customer Terms of Service at https://merchie.app/legal/terms. If the two ever conflict on a messaging question, these SMS Terms & Conditions control.

This program is operated consistently with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and applicable carrier requirements.

15. Changes to These Terms

We may update these SMS Terms & Conditions. The “Last updated” date above reflects the most recent revision, and the current version always lives at https://merchie.app/sms-terms. If we materially change what messages the program sends, we will disclose the change before sending under the new terms.

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